Effective date: September 12, 2025

We understand that handing over personal details requires trust, and we treat that trust as something worth protecting. This document explains what happens to information you share when you browse or shop with us. It is drafted to reflect common data-protection expectations as well as the data-usage standards required by online advertising platforms such as Google Ads.

By using this website, you acknowledge that you have read and understand the practices described here. Should any part of this policy not sit well with you, the simplest option is to stop using the site and our services.

Any privacy-related question, concern, or request can be directed to support@vejastore.com.

1. The Information We Handle

Two kinds of data reach us: the details you deliberately hand over, and the technical traces left behind as you move through the site. Both serve a purpose, and neither is collected without reason.

1.1 Details You Give Us

When you place an order, register an account, or reach out to our support team, we may receive:

• Your name and contact information
• Email address and telephone number
• Billing address and delivery address
• Order details, purchase records, and transaction history
• Payment information, which is routed through third-party payment providers — complete card details are never stored on our side

1.2 Details Gathered Automatically

As you browse, certain non-identifying technical and behavioral signals may be recorded by us and by approved measurement or advertising partners:

• Device IP address and an approximate location derived from it
• Browser type, operating system, and device characteristics
• Pages opened, duration of visits, and interactions with page elements
• Referring sources, traffic channels, and the ad campaign that brought you in

These signals tell us how the site is performing, where the experience can be smoother, whether advertising is working, and whether anything looks suspicious.

2. Why We Process It

Every use of your information is tied to a specific, legitimate purpose that we are prepared to explain:

• Accepting, verifying, fulfilling, and tracking your orders
• Answering questions, resolving order problems, and handling after-sales requests
• Sending service messages such as order confirmations, dispatch notices, and refund updates
• Delivering optional marketing or promotional content, which you may stop at any time
• Improving site performance, product presentation, and overall usability
• Measuring traffic and campaign results so advertising stays relevant and efficient
• Identifying and blocking fraudulent activity, abuse, and security risks
• Complying with legal, tax, and regulatory duties

3. When Information Leaves Our Hands

We never sell, rent, or trade personally identifiable information.

Data is passed only to vetted partners who need it to help us operate, and only to the extent that the task requires. Each partner operates under confidentiality and data-protection obligations that forbid any other use:

• Payment providers that process transactions securely
• Delivery and logistics partners that carry orders to you
• Hosting, maintenance, and analytics providers that keep the site running
• Advertising and measurement platforms, including Google Ads, used for conversion tracking and remarketing
• Email and notification services that deliver messages on our behalf

Beyond these arrangements, information may be disclosed where a law, court ruling, or valid governmental demand requires it.

4. Cookies and Similar Technologies

Cookies, pixel tags, web beacons, and comparable tools are placed on your device — including conversion and remarketing cookies tied to advertising platforms — so the site can function and so campaign performance can be measured.

In practice, these tools allow us to:

• Keep your preferences and settings in place between visits
• Observe how visitors move through the site and which pages perform well
• Attribute conversions to campaigns and refine advertising spend
• Keep features working smoothly and improve the browsing experience

You stay in control: cookies can be blocked, cleared, or disabled through your browser settings whenever you like. The site will still be reachable, though some personalization and certain advertising functions may behave differently.

5. Emails and Promotional Messages

If you join our mailing list or otherwise agree to hear from us, you may receive product updates, offers, and related editorial content from time to time.

Opting out: each promotional email carries an unsubscribe link near the bottom. You may also ask to be removed by writing to support@vejastore.com.

Service messages — order confirmations, delivery notices, refund confirmations — are not marketing and are necessary to complete your purchase, so they will continue to be sent.

6. Retention and Safeguards

Personal information is kept only for as long as it serves the purpose it was collected for, or as long as the law requires us to retain it. Once that period ends, records are deleted or anonymized.

We maintain administrative, technical, and physical protections intended to keep your data safe from unauthorized access, alteration, disclosure, or loss, and we apply industry-standard encryption for data in transit and at rest.

That said, no transmission over the internet and no storage system can be guaranteed completely secure. We hold ourselves to commercially reasonable standards, but absolute security cannot be promised.

7. Your Rights and Choices

Depending on where you live, you may hold some or all of the following rights under applicable privacy laws, including the CCPA for U.S. residents:

• To ask what personal data we hold about you, and to receive a copy
• To request that inaccurate or incomplete information be corrected
• To request deletion of your personal data, subject to legal retention duties
• To opt out of targeted advertising and marketing communications
• To object to or restrict certain types of processing

To exercise any of these, send a request to support@vejastore.com. We will confirm your identity before acting so that information is never released to the wrong person.

8. Younger Visitors

This site is not directed at children under 13, and we do not knowingly collect information from them. If we discover that such data has reached us unintentionally, it will be removed from our records promptly.

If you suspect a child has submitted personal information, please let us know so we can act on it.

9. Links to Other Sites

Pages on this site may point to external websites for convenience. Those destinations operate independently of us and are governed by their own privacy practices.

We have no control over, and take no responsibility for, how third parties handle your data. It is worth reading their privacy notices before sharing anything personal.

10. Revisions to This Policy

This policy may be revised periodically to keep pace with changes in our services, technology, advertising practices, or legal obligations.

Revised versions appear on this page with an updated effective date and apply from the moment they are published. Continuing to use the site after that point signals acceptance of the revised wording.